Big changes at RIMAM!
Check out our new platform and business model for 2025.

Introducing Next-Generation Antivirus (NGAV) Protection

Shield your business with next-generation antivirus that blocks advanced threats in real time—while also satisfying WISP compliance requirements.
MacBook mockup

Why Our Next-Gen Antivirus Stands Out

AI-Driven Threat Detection
Behavioral analytics and machine learning spot zero-day malware the instant it appears—no signature needed.

Real-Time Response & Rollback
Automatic quarantine, kill-process, and file-rollback stop ransomware before damage spreads.

Lightweight, Cloud-Delivered Updates
Tiny agent and streaming updates keep every device protected without slowing users down.

Unified Security Dashboard
View alerts, isolate endpoints, and push policies from one web console—anywhere, anytime.

Built-In Compliance Guardrails
Granular logs and reporting help you satisfy frameworks like WISP and other regulatory standards.

Bottom line: advanced protection, effortless management, and compliance support—so you can focus on running your business, not fighting malware.
Pricing

Security and Windows Patching Products

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Antivirus Protection

Ideal for home users.
$4.17/mo
Per device.
Get started
Antivirus Protection
Firewall Protection
Antiphishing Protection
Malware Protection
Automatic update and Scans
Automatic update and Scans
Already protected? Easy upgrade option and prorated pricing

(NGAV) Antivirus

Popular
Next-Generation. Ideal for small businesse
$6.99/mo
Per device.
Get started
Everything on Antivirus Protection
Web Access Control
Device Control
Application Backlist
Traffic Scan
Customize Policies
Ransomware detection
Network Sonar
Scan result monitoring
Already protected? Easy upgrade option and prorated pricing

NGAV + Windows Patching

Ideal for Tax and Accounting Firm (WISP)
$9.99/mo
Per device.
Get started
Everything on Antivirus Protection
Web Access Control
Device Control
Application Backlist
Traffic Scan
Customize Policies
Ransomware detection
Network Sonar
Scan result monitoring
Windows Patching
Regular Windows update
Windows Security Patching
Windows non-security Patching

Antivirus Protection

Ideal for home users.
$39.99/yr
Per device.
Get started
Access to all basic features
Basic reporting and analytics
Up to 10 individual users
20GB individual data each user
Basic chat and email support

(NGAV) Antivirus

Popular
Next-Generation. Ideal for small businesses
$69.99/yr
Per device.
Get started
200+ integrations
Advanced reporting and analytics
Up to 20 individual users
40GB individual data each user
Priority chat and email support

NGAV + Windows Patching

Ideal for Tax and Accounting Firm (WISP)
$95.90/yr
Per device.
Get started
Advanced custom fields
Audit log and data history
Unlimited individual users
Unlimited individual data
Personalised+priotity service
What's new?

Frequently asked questions

Everything you need to know about the product and company.
Why does the RIMAM logo look different? Has anything else changed?
We’ve refreshed our logo to match our new, remote-first focus and give the brand a cleaner, more modern look. You’ll notice the same four signature colors—they represent continuity with our history and values.
Has anything changed in how RIMAM supports my business?
Our commitment to reliable, secure IT solutions—and the same ownership and support standards—remains unchanged.
What has evolved is how we deliver those services. Rest assured, the quality of our response, expertise, and dedication is still every bit as high as you expect.
How do I request remote support?
Call our help-desk or submit a ticket on the Client Portal. You’ll receive a six-digit code to start a secure screen-sharing session.
Do you repair hardware for individual consumers?
We’ve phased out retail hardware repairs. Our focus is managed IT, cloud, and cybersecurity services for businesses
Which operating systems do you support remotely?
Windows 10/11, macOS 13+, popular Linux distros (Ubuntu, Mint), plus iOS and Android for email/account setups.
How do I pay for remote services?
We bill per incident or via monthly managed-service plans. Invoices are emailed and payable online via Check, Credit Card, Zelle or ACH.
Do you still accept walk-in computer repairs?
No. We’ve moved to an online-only model. All troubleshooting is now handled through secure remote sessions.
Can I drop off my laptop or desktop at your office?
We no longer accept consumer drop-offs. On-site hardware work is reserved for contracted business clients.
What if my issue can’t be fixed remotely?
For business customers under a service agreement we dispatch an on-site technician. Home users will receive guidance on third-party repair options.
What are your business hours for remote support?
Monday–Friday 9 AM – 5 PM PT, with extended hours (8 AM – 10 PM) during tax season.
Is the remote session secure?
Yes. Sessions use end-to-end encryption; we can’t reconnect without your permission, and activity logs are stored for audit compliance (WISP, HIPAA).
Can my company get on-site visits?
Absolutely. Businesses with a support contract receive scheduled on-site maintenance and emergency call-outs as part of their SLA